Three Ways to Get More Value from Your Customer Feedback and Complaints
Posted on February 19th 2016
Many companies are sitting on an asset and aren’t realizing its value. This asset is the data you have from customer call transcripts and complaint...
Which Final Four Game Was Most Exciting?
Posted on April 9th 2015
Which Final Four game was the most exciting? The question is difficult because any person who has an opinion is likely heavily influenced by person...