Text Analytics

February 2016

Three Ways to Get More Value from Your Customer Feedback and Complaints

Three Ways to Get More Value from Your Customer Feedback and Complaints

Sanjeevni Wanchoo Data Scientist
Many companies are sitting on an asset and aren’t realizing its value. This asset is the data you have from customer call transcripts and complaint...
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April 2015

Which Final Four Game Was Most Exciting?

Which Final Four Game Was Most Exciting?

Bradford Winkelman
Which Final Four game was the most exciting? The question is difficult because any person who has an opinion is likely heavily influenced by person...
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